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Pricing

Switch to IMP

Moving off another system, or off spreadsheets? We move your accounts, interpreters, and rates with you, free on annual plans.

Book a demoSee pricing
Where you are nowYour current system
  1. AccountsClients and billing contacts
  2. InterpretersLanguages and credentials
  3. Rate cardsMinimums, rush, after hours
Where you're goingIMP
  1. Accounts
  2. Interpreters
  3. Rate cards
Ready for your first booking

What we move for you, in the order it moves

Four weeks, no downtime

The plan we recommend. There's no week where the phones stop ringing, so you don't need one.

  1. Week 0

    Load your data

    Accounts, then interpreters, then rates, then upcoming jobs. Each one builds on the last.

  2. Weeks 1 to 3

    Run both, side by side

    New bookings go in IMP. Jobs already booked finish in your old system, so nothing gets typed twice.

  3. Month end

    Move invoicing once

    Bill the last full month from the old system and the next one from IMP. Clients never see a month split in two.

  4. Week 4

    Turn the old system off

    Once its last jobs are done, export your history, repoint your request forms, and cancel it on purpose.

The full playbook, with the mistakes that cause downtime: How to switch interpreting platforms without downtime

What we move for you

Free on annual plans. Old job history can stay in your old system, where you can still look it up.

1

Accounts

Clients, their billing contacts, and any per-account rules.

Tip. Prune accounts you haven't billed in years. A move is a good time to leave them behind.

2

Interpreters

Names, contact details, languages, and credentials.

Tip. Your team sets languages and credentials in IMP. Interpreters can't change them themselves.

3

Rates

Your rate cards: minimums, rounding, rush, after hours, holidays, and cancellations.

Tip. Write down the exceptions that only live in someone's head before anything moves.

Your setup, tab by tab

These are the Settings tabs you'll walk through with us, in the order most agencies set them.

The IMP Settings tabs: General, Rate Cards, Broadcast Display, Custom Fields, Business Hours, Pay Schedule, Email, Invoicing, Automation, System, and AI Templates
Settings in IMP
  1. Rate CardsYour rates, with templates you can apply to accounts.
  2. Business HoursSo after-hours rates bill the right minutes.
  3. Pay SchedulePay periods that match your payroll.
  4. Broadcast DisplayWhat interpreters see before they are confirmed.
  5. EmailYour Reply-To address, so replies reach you.
  6. InvoicingIMP, QuickBooks Online, Stripe, or manual delivery.
  7. Custom FieldsThe details only your agency tracks.
  8. AutomationBuffers between jobs and unfilled-job rules.

What it costs

One subscription for your agency, with unlimited interpreters. Calls are billed by the minute.

  • Free migration on annual plans
  • 250 jobs a month included, then 25 cents a job
  • No free trial. A demo with your own requests is the best way to see it.
See full pricing
StandardBilled annually
$199/month
StandardMonth to month, 30 days' notice
$299/month
PremiumAI Intake, AI Receptionist, AI Support
+$99/month
CallsVideo, phone, and AI Translator
Per minute

Everyone's first day

Tell interpreters and clients once where their login now lives.

Your team

Signs in on the web with the dashboard, appointments, broadcasts, invoices, and pay.

Interpreters

Get the IMP app on iOS and Android, or use the web.

Clients

Request and follow appointments in their own portal.

Switching questions

Something else? Bring it to the demo.

Is migration free?

Yes, on annual plans.

What do you move?

Your accounts, interpreters, and rates.

How long does a switch take?

We suggest planning on about four weeks, most of it a parallel run while jobs already booked finish in your old system.

Do we need to move old jobs?

No. Old job history can stay in your old system for reference.

Can we run both systems at once?

Yes, and we recommend it: new bookings in IMP, existing bookings finish where they started.

Is there a free trial?

No. Book a demo and bring a real request to see IMP with your own work.

Keep reading

Pricing

Standard, Premium, and how calls are billed.

Read more

All of IMP

Every module, from broadcasting to pay.

Read more

The switching playbook

Export order, the parallel run, and invoice cutover.

Read more

Bring a real request to the demo

We'll book it in IMP with you, start to finish.

Book a demoSee pricing