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AI in IMP

AI that works for your team

AI Intake and the AI Receptionist draft jobs for your review. AI Support answers clients and interpreters, and AI OPI handles routine spoken-language calls.

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AI features

AI Translator AI SupportPREMIUM AI ReceptionistPREMIUM AI IntakePREMIUM Plans & pricing →

Roles and access

A login for everyone on the job

Your team, your interpreters, and your clients each see only what their role allows.

All roles

Who uses IMP

For your team For interpreters For clients

Roles in IMP

Agency Admin Interpreter Account Admin Requestor Limited Requestor All roles →

Resources

Learn IMP your way

Help videos, the blog, the changelog, and a glossary of interpreting terms.

All resources

Learn

Help videos Interpreting Glossary Blog Changelog Security & compliance All resources →

For Interpreters

For Interpreters Get the app

Need an interpreter?Book directly with our agency, FIA ↗

Pricing About

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The Platform

Everything your agency runs on

Scheduling, dispatch, billing, and payments in one system, built for interpreting.

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Operations

Interpreter Management Job Broadcasting Overflow Coverage Scheduling & Calendar AI Translator

Billing & Insight

Invoicing & Billing Payments Reports & Analytics

Configure

Custom Fields Email Notifications Security & Access

Who uses it

For your team For interpreters For clients All roles →

PremiumAI Receptionist AI Intake AI Support +$99/mo →

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Solutions

Built for your corner of interpreting

However your agency works: by setting, by service, or by the languages you cover.

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By Industry

Healthcare Legal Education Government Insurance Business All industries →

By Use Case

Agency Management Remote Interpreting On-Site Interpreting Interpreter Payroll Switching to IMP

By Language

Spanish ASL Mandarin Arabic French Korean All languages →

Languages

Korean interpreting, managed in IMP

Book Korean interpreters onsite or remote, sent to those cleared for each setting. Overflow coverage does not include Korean today, so live calls stay with your own interpreters.

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Language pairEnglish and Korean

OnsiteYour interpreters
Scheduled video and phoneYour interpreters
Live VRI and OPI callsYour interpreters
Overflow coverageNot covered today

Cleared settings on a profile

MedicalLegalCorporateCommunity

An example interpreter profile and how calls are covered

Where Korean requests come from

Examples of the work, and the settings interpreters can be cleared for.

Medical visits

Onsite, or by video.

Legal and depositions

Interpreters cleared for legal work.

Business meetings

Onsite, by video, or on the client's own platform.

Community programs

Senior services and outreach.

Make a small roster go further

When only a few interpreters in your area work in Korean, reach matters more than speed.

1Remote jobs let interpreters outside your area take the work
2Custom rosters keep your Korean interpreters one click away
3Rebroadcast on a timer when a job goes unanswered

Live calls stay with your team

Overflow coverage doesn't include Korean today. Live Korean calls ring your own interpreters. Other spoken languages can be added in writing when interpreters are available.

Overflow coverage

Overflow coverage today

ASLVideo only

SpanishVideo and phone

FrenchVideo and phone

Other languagesAdded in writing when interpreters are available

The Place a call window: call types OPI, VRI, and AI OPI, a language search, a category, Start Video Call, and a mic, camera, and speaker test

Start a Korean call from IMP

Search for Korean in the call window, pick video or phone, and start. Calls are billed per minute.

AI OPI, the machine translation option, handles routine spoken-language calls. Ask us about your languages.

Korean questions

Something else? Bring it to the demo.

Does overflow cover Korean?

Not today. Overflow covers ASL on video, and Spanish and French on video and phone. Other spoken languages can be added in writing when interpreters are available.

Can Korean interpreters outside our area help?

Yes, on remote jobs. Book scheduled video or phone jobs, or have them take live calls in IMP.

Can we save a group of Korean interpreters?

Yes. Save a custom roster and broadcast to it.

How does IMP decide who gets a Korean offer?

By language pair, credentials, delivery type, and the settings each interpreter is cleared for.

How are Korean calls billed?

Calls placed through IMP are billed per minute on either plan.

Bring a real request to the demo

We'll book it in IMP with you, start to finish.