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Use casesRemote interpreting

Video and phone interpreting, from IMP

Start a VRI or OPI call from the Place a call window. Your interpreters are offered it in IMP, and overflow coverage can back them up on live calls.

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The Place a call window: call types OPI, VRI, and AI OPI, a language search, American Sign Language selected, a category, Start Video Call, and a mic, camera, and speaker test
VRI, OPI, AI OPIOverflow after your delayBilled per minute

Where this fits

  1. Start a call
  2. Your team is offered it
  3. Overflow, if on
  4. Connected
  5. Billed per minute

A live call, start to finish.

What IMP does here

Each one links to the full details.

Three call types

VRI and OPI with a person, or AI OPI for routine spoken-language calls.

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ASL stays on video

ASL, CDI, CART, and TypeWell are offered on video calls only.

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Overflow coverage

After a delay you set, a live call can be offered to the IMP Interpreter Network too.

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Test before you start

Check the mic, camera, and speaker from the same window.

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Billed per minute

On either plan, with call minutes in the VRI/OPI Usage report.

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Scheduled remote jobs too

Book a video job ahead like any other job, with its own time zone.

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Report tabs including VRI/OPI Usage, with date range controls
VRI/OPI Usage is one of the five reports

Questions

Something else? Bring it to the demo.

What do callers need?

A browser with a camera and microphone for video, or a microphone for phone calls. The call window can test the mic, camera, and speaker first.

Which languages are covered?

Your interpreters' languages. ASL, CDI, CART, and TypeWell are offered on video only. With overflow on, the IMP Interpreter Network covers ASL on video, and Spanish and French on video and phone.

How are calls billed?

Per minute, on either plan.

What is AI OPI?

Machine translation for routine spoken-language calls. It is the AI Translator, billed per minute.

When should we use VRI or OPI?

It starts with one question: is a signed language involved? Our blog post walks through the rest.

Keep reading

Overflow coverage

Live calls offered to the IMP Interpreter Network after your delay.

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AI Translator

Routine spoken-language calls, billed per minute.

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VRI vs. OPI

When to use each, on the blog.

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Bring a real request to the demo

We'll book it in IMP with you, start to finish.

Book a demoSee pricing