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Changelog

What’s new in IMP, newest first. Each entry is a change that shipped.

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  1. September 20, 2026
    Agencies

    Rate Cards and Call Rates get their own tabs

    • Hourly job pricing lives under Settings, Rate Cards. Per-minute call rates and overflow coverage live under Call Rates.
    • Account rate overrides are one table with an account filter, and the section starts collapsed.
  2. September 18, 2026
    CallsAgencies

    Overflow coverage

    • Live video and phone calls can be offered to the IMP Interpreter Network after a delay you set, from 5 to 120 seconds. Your interpreters keep the call too.
    • ASL on video; Spanish and French on video and phone.
    • ASL, CDI, CART, and TypeWell requests are kept off phone and AI calls.
  3. September 17, 2026
    InterpretersAgencies

    Interpreter pay

    • Pay periods follow your payroll schedule, and pay statements go to each interpreter’s portal.
    • Each pay period exports to a spreadsheet for QuickBooks.
    • Each interpreter gets their own color on the calendar.
    • Generate invoices by pay period or month. Jobs with a $0 charge stay out unless you include them.
    • The availability check now shows interpreters who are already booked.
  4. September 16, 2026
    Billing

    Rate cards price each job

    • Rate cards are the one source of job pricing, for estimates and invoices alike.
    • Special rates are set by type, after hours or holiday. After-hours rates bill only the minutes outside your business hours.
    • The eleven federal holidays are built in. Choose which you observe and add your own.
  5. September 15, 2026
    Agencies

    Full-screen detail views

    • Accounts, interpreters, jobs, and pay periods open full screen, with tabs.
    • BEI levels I to V are in the credential list.
    • Changing the scope of a series edit works again.
  6. September 1, 2026
    InterpretersClients

    IMP on iOS and Android

    • The IMP app is live on iOS and Android.
    • Each agency connects its own QuickBooks Online company and its own Stripe account.
    • Premium adds the AI tools for $99 a month.
  7. August 24, 2026
    InterpretersAgencies

    Calendars and time zones

    • Interpreters can add confirmed jobs to Google Calendar.
    • Job times follow your agency’s time zone.

Earlier

Scheduling with recurring series and team jobs, job broadcasting, VRI and OPI calls, invoicing, in-app support tickets, and separate portals for your team, interpreters, and clients.

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