All of IMP

Roles and access

Everyone on a job gets their own login: your team, your interpreters, and your clients. Each role sees only what it needs.

Five roles

These are the roles in IMP, by their names in the app.

RoleSigns in onWhat they do
Agency AdminYour teamThe webRuns the agency: appointments, broadcasts, invoices, pay, reports, and settings.
InterpreterInterpretersThe IMP app or the webAccepts offers, keeps availability current, and sees their schedule and pay statements.
Account AdminClientsThe client portalRequests interpreters and approves requests from Limited Requestors.
RequestorClientsThe client portalRequests interpreters and follows their requests.
Limited RequestorClientsThe client portalRequests interpreters. Each request waits for an Account Admin to approve it.

Access questions

Something else? Bring it to the demo.

Can clients see other organizations?

No. Client roles see only their own account.

What can interpreters see?

The jobs they are offered or assigned. Before they are confirmed, they see only the details you choose in Broadcast Display.

How many team logins can we have?

As many as you need. There is no limit on team members or interpreters.

Who approves client requests?

An Account Admin approves requests from Limited Requestors before they reach your agency.

Bring a real request to the demo

We'll book it in IMP with you, start to finish.