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AI in IMP

AI that works for your team

AI Intake and the AI Receptionist draft jobs for your review. AI Support answers clients and interpreters, and AI OPI handles routine spoken-language calls.

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AI features

AI Translator AI SupportPREMIUM AI ReceptionistPREMIUM AI IntakePREMIUM Plans & pricing →

Roles and access

A login for everyone on the job

Your team, your interpreters, and your clients each see only what their role allows.

All roles

Who uses IMP

For your team For interpreters For clients

Roles in IMP

Agency Admin Interpreter Account Admin Requestor Limited Requestor All roles →

Resources

Learn IMP your way

Help videos, the blog, the changelog, and a glossary of interpreting terms.

All resources

Learn

Help videos Interpreting Glossary Blog Changelog Security & compliance All resources →

For Interpreters

For Interpreters Get the app

Need an interpreter?Book directly with our agency, FIA ↗

Pricing About

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The Platform

Everything your agency runs on

Scheduling, dispatch, billing, and payments in one system, built for interpreting.

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Operations

Interpreter Management Job Broadcasting Overflow Coverage Scheduling & Calendar AI Translator

Billing & Insight

Invoicing & Billing Payments Reports & Analytics

Configure

Custom Fields Email Notifications Security & Access

Who uses it

For your team For interpreters For clients All roles →

PremiumAI Receptionist AI Intake AI Support +$99/mo →

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Solutions

Built for your corner of interpreting

However your agency works: by setting, by service, or by the languages you cover.

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By Industry

Healthcare Legal Education Government Insurance Business All industries →

By Use Case

Agency Management Remote Interpreting On-Site Interpreting Interpreter Payroll Switching to IMP

By Language

Spanish ASL Mandarin Arabic French Korean All languages →

Use casesAgency management

Run your whole agency in IMP

Requests, broadcasts, confirmations, invoices, and interpreter pay, connected in one system instead of spreadsheets, email threads, and a separate invoicing tool.

Book a demo All of IMP

The IMP dashboard with today's jobs and queues

5 need a broadcastInvoice paidPay statements sent

Where this fits

Request
Broadcast
Confirm
Invoice
Pay

Each step of a job lives in IMP, from the request to the interpreter's pay statement.

What IMP does here

Each one links to the full details.

Scheduling

Recurring series, team jobs, time zones, and buffers.

Broadcasting

Offers to the interpreters who qualify, with rebroadcast on a timer.

Invoicing

Rate cards price each job, and invoices go out by account.

Payments

Card payments to your own Stripe account, or QuickBooks Online.

Interpreter pay

Pay periods on your payroll schedule, with statements in the app.

Reports and the log

Five reports for any date range, and an activity log.

Client accounts in IMP — Client accounts in the demo agency

Questions

Something else? Bring it to the demo.

What does IMP include?

Scheduling, broadcasting, invoicing, payments, interpreter pay, reports, and separate logins for your team, interpreters, and clients. Premium adds the AI tools, and calls are billed per minute.

Can it replace our spreadsheets and separate tools?

That is what it is for. We recommend running both side by side for a few weeks while you move over.

Who gets a login?

Your team as Agency Admins, your interpreters in the IMP app, and your clients in their own portal.

How long does it take to switch?

We suggest planning on about four weeks, most of it a parallel run. Migration of your accounts, interpreters, and rates is free on annual plans.

How much does it cost?

Standard is $199 a month billed annually or $299 month to month, with unlimited interpreters. Premium adds $99 a month, and calls are billed per minute.

Bring a real request to the demo

We'll book it in IMP with you, start to finish.

Book a demo See pricing