Scheduling, dispatch, billing, and payments in one system, built for interpreting.
However your agency works: by setting, by service, or by the languages you cover.
Hospitals, schools, government offices, courts, companies, and insurance carriers each ask for something different. IMP handles what each one needs.
Six industries, each with its own page
Each page shows how IMP handles that kind of work, with real screens.
Three tools do the adapting, whatever mix of clients your agency serves.
Each language pair on an interpreter's profile carries the settings they're cleared for. These are the settings in IMP:
Your own fields on jobs, accounts, and interpreter profiles: a case number, a claim number, a department, a background check date.
Custom fieldsEach client can have its own rates, minimums, cancellation rules, and after-hours pricing, with your agency defaults underneath.
Invoicing and billingFrederick Interpreting Agency built IMP. Since 2017, FIA has served community organizations, nonprofits, state, county, and federal agencies, medical organizations, hospitals, and dental offices.
About IMPSomething else? Bring it to the demo.
Interpreting agencies whose clients include healthcare, education, government, legal, business, and insurance, and any other setting that needs qualified interpreters onsite or remotely.
Yes. IMP handles both, onsite and remote, and keeps ASL, CDI, CART, and TypeWell requests off audio-only calls.
Yes. Each client is an account with its own rate card and fields, and each interpreter is cleared for the settings they work in.
The cleared settings also cover mental health, social services, emergency services, and community work, and custom fields cover what your clients ask for.
No. Both plans include unlimited interpreters.
We'll book it in IMP with you, start to finish.