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Roles and access

For your team

Your schedulers and office staff sign in as Agency Admins and run the agency from the dashboard: appointments, broadcasts, invoices, pay, and reports.

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The IMP dashboard with jobs today, this week, this month, and queues for jobs to confirm, broadcast, and follow up
5 need a broadcast1 pending confirmInvoice paid

A day at the desk

Real screens from the demo agency.

  1. Morning

    Start with the queues

    The dashboard shows what needs you: jobs to confirm, jobs to broadcast, and offers waiting on answers.

    Dashboard queues: pending confirm, needs broadcast, awaiting response, and in progress
  2. Mid-morning

    Broadcast and confirm

    Send each job to the interpreters who qualify, then confirm who you want.

    Broadcast list of qualified interpreters with availability, rate, and distance
  3. Afternoon

    Invoice by account

    Rate cards price each job, and invoices go out through IMP, QuickBooks Online, or Stripe.

    Invoice list with sent and paid invoices
  4. Payday

    Pay statements

    Pay periods follow your payroll schedule, and statements go to each interpreter.

    Interpreter pay periods with paydays and totals

The tabs you'll use

The top of IMP, left to right.

The IMP tab bar: Dashboard, Appointments, Reports, Invoices, Log, Members, and AI Phone
  • DashboardToday, this week, and the queues that need you.
  • AppointmentsA calendar and a list, with search and filters.
  • InvoicesGenerate, send, and track what is paid.
  • PayPay periods and interpreter statements.
  • ReportsFive reports for any date range.
  • LogAn activity log of what changed.
  • MembersInterpreters, client accounts, and rosters.
  • SettingsRates, business hours, email, invoicing, and more.

Everyone on your team gets a login

Add as many team members as you need. Each signs in as an Agency Admin with their own login, so the activity log shows who did what.

  • No limit on team members or interpreters
  • Every change to a job lands in the activity log with a name on it
  • Works in any modern browser

Team questions

Something else? Bring it to the demo.

Which role does my staff use?

Agency Admin. It is the role for your schedulers and office staff.

How many team logins can we have?

As many as you need.

Does the office need to install anything?

No. Your team uses IMP in the browser.

Can we see who changed a job?

Yes. The activity log records job changes with who did it and when.

Also in roles

For interpreters

The IMP app on iOS and Android, or the web.

Read more

For clients

Request, approve, and pay in the client portal.

Read more

All of IMP

Every module, from broadcasting to pay.

Read more

Bring a real request to the demo

We'll book it in IMP with you, start to finish.

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