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Interpreter management

Credentials, languages, the settings each interpreter is cleared for, availability, and pay, all on one profile. Broadcasts use it to find who qualifies.

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AT
Alicia TranActive
4.9
Credentials
NIC
Languages
English and ASL
Delivery
OnsiteVideoPhone
Cleared for
MedicalEducation
Pay rate
$50 an hour
ASL, onsite, medicalThu, Oct 8, 1:00 PM
  1. LanguageASL
  2. DeliveryOnsite
  3. SettingMedical
  4. CredentialNIC
  5. ScheduleFree at 1:00 PM
Qualifies. Offer sent.

An example profile and job

Your roster, in one list

Members, Interpreters tab: each interpreter's languages, the ways they work, and whether they're active. Invite interpreters by email, and group them into rosters.

123
Interpreter list: names, language pairs such as English and ASL or English and Spanish, delivery types such as onsite, scheduled video, and on-demand telephonic, and Active status
1

Languages. Each language pair the interpreter works in.

2

Delivery. Onsite, video, or phone, scheduled or on demand.

3

Status. Active, invited, or disabled.

Credentials and clearances

What each interpreter is qualified for decides who gets the offer. Your team sets it, and interpreters can't change their own languages or credentials.

Credentials

NICCDICICTCSCSC:LBEI IBEI IIBEI IIIBEI IVBEI V

The list goes beyond these, and each profile can hold as many as apply.

Settings they're cleared for

MedicalLegalCourtEducationMental healthSocial servicesGovernmentCorporateInsuranceEmergency servicesCommunityK-12

Set for each language pair, so an interpreter can be cleared for medical ASL without being cleared for court.

Delivery types

Onsite consecutiveOnsite simultaneousScheduled videoOn-demand videoScheduled phoneOn-demand phone

Used for automatic job routing.

An interpreter's permissions: phone, video, and onsite delivery types, and English to ASL cleared for medical and education settings
Permissions on an interpreter's profile

Invite, organize, and rate

Bring interpreters in, group them the way you work, and keep track of quality.

Invite by email

  1. 1
    InviteSend an invite by email from Members.
  2. 2
    AcceptThey accept and sign in, on the web or in the app.
  3. 3
    ReadyThey show up in your list, ready for offers.

Rosters

Save a group, like the interpreters a client prefers, and broadcast to that roster.

Lakeside Pediatrics favoritesSaved roster, 3 interpreters
ATCASW

Ratings

Rate interpreters, and filter a broadcast by rating.

Any rating4 and up4.5 and up

The roster and rating filter above are examples.

Pay on your payroll calendar

Each interpreter has a pay rate and a minimum number of hours. Pay periods follow your schedule, weekly, every two weeks, twice a month, or monthly.

  • Statements go to each interpreter's app.
  • Each period exports to a spreadsheet for QuickBooks.
  • IMP issues the statements. Money moves through your payroll or accounting system.
Pay period preview: periods with start and end dates, paydays, and statuses paid, processing, current, and upcoming
Interpreter pay periods with paydays, interpreter counts, jobs, and totals

What interpreters get

The IMP app on iOS and Android, or the web.

  • Job offersAs notifications on their phone, to accept in the app.
  • Their scheduleConfirmed jobs, with an Add to Google Calendar button.
  • AvailabilityThey keep it current, and you check it before you broadcast.
  • Pay statementsFor each pay period, on your schedule.
  • Only what you chooseBefore confirmation, they see the details you pick in Broadcast Display.
  • Notes and filesOn each job they work.

Interpreter questions

Something else? Bring it to the demo.

What goes on an interpreter's profile?

Credentials, language pairs with the settings they are cleared for, delivery types, a rating, a pay rate, and availability.

Can interpreters change their own credentials?

No. Languages and credentials are set by your team.

How do credentials affect broadcasts?

Broadcasts start with the interpreters who qualify for the job's language, credential, delivery type, and setting.

How do I add interpreters?

Invite them by email from Members. They accept and sign in on the web or in the app.

Can I group interpreters?

Yes. Build rosters, like the interpreters a client prefers, and broadcast to a roster.

How are interpreters paid?

IMP issues pay statements on your payroll schedule, and each period exports to a spreadsheet for QuickBooks. Money moves through your payroll or accounting system.

Can I rate interpreters?

Yes, and you can filter a broadcast by rating.

Which credentials are listed?

NIC, CDI, CI, CT, CSC, SC:L, BEI I to V, and more.

Works with

Job broadcasting

Offers go to the interpreters who qualify.

Read more

Scheduling and calendar

Recurring series, team jobs, buffers, and calendars.

Read more

Reports and analytics

Interpreter payroll, usage, and language demand.

Read more

Bring a real request to the demo

We'll book it in IMP with you, start to finish.

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