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Reports and analytics

Five reports for any date range, a dashboard that opens with the work that needs you, and a log of what changed.

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Sep 1 to Sep 30
Jobs212in the range
Hours486interpreted
Invoiced$38,420across 31 accounts
Unfilled9jobs

Example data. Pick a tab, or let it cycle.

Pick a range, run a report

Choose one of five reports, set the from and to dates, or use this week, last week, this month, or last month. Then generate it.

Report tabs: Summary, VRI/OPI Usage, Interpreter Payroll, Monthly Overview, and Language Demand, with From and To dates and This Week, Last Week, This Month, Last Month, and Generate

Five reports, five questions

Each report answers one thing an agency owner asks.

Summary

How did the period go?

The headline numbers for the dates you pick.

VRI/OPI Usage

How many call minutes did we use?

Video and phone minutes placed through IMP.

Interpreter Payroll

What did each interpreter work?

Hours and pay for each interpreter in the range.

Monthly Overview

Where is the agency heading?

Month by month, side by side.

Language Demand

Which languages do clients ask for?

Requests by language, so you can plan your roster.

Your morning dashboard

The dashboard opens with today's numbers and the work that needs you.

The IMP dashboard: jobs today, this week, this month, completed, unfilled, and queues for jobs pending confirmation, needing broadcast, awaiting response, and in progress
1234
1

Jobs today, and how many are done.

2

This week and month, at a glance.

3

Unfilled, so nothing slips.

4

Queues for jobs to confirm, broadcast, and follow up.

A record of what changed

The Log tab is an activity log. It records job changes, invoices, pay statements, support sessions, and overflow changes, with who did it and when.

  1. 9:02 AMJob TIA-J512 confirmedNadia Brooks
  2. 9:15 AMInvoice INV-00002 generatedSystem
  3. 10:40 AMPay statements sent for Sep 13 to 27Nadia Brooks
  4. 11:05 AMOverflow coverage turned onNadia Brooks
  5. 1:30 PMSupport session opened, read-onlyIMP support

Example log

Reporting questions

Something else? Bring it to the demo.

Which reports are there?

Summary, VRI/OPI Usage, Interpreter Payroll, Monthly Overview, and Language Demand.

Can I pick the dates?

Yes. Choose any from and to dates, or use this week, last week, this month, or last month.

Where do the numbers come from?

From your jobs, calls, invoices, and pay periods in IMP.

What does the dashboard show?

Jobs today, this week, and this month, how many are unfilled, and queues for jobs to confirm, broadcast, and follow up.

Is there an activity log?

Yes. The Log tab records job changes, invoices, pay statements, support sessions, and overflow changes.

Do pay periods export?

Yes. Each pay period exports to a spreadsheet for QuickBooks.

Works with

Invoicing and billing

Rate cards price each job, and invoices go out by account.

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Interpreter management

Pay rates, pay periods, and statements.

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Payments

What's paid and what's still owed, invoice by invoice.

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Bring a real request to the demo

We'll book it in IMP with you, start to finish.

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