Scheduling, dispatch, billing, and payments — one connected system, built for interpreting.
However your agency works — by setting, by service, or by the languages you cover.
IMP's AI receptionist picks up every call, holds a natural conversation, and turns interpreter requests into drafted jobs your schedulers just review and send.
Premium plan
Requests, messages, and urgent calls all land somewhere your team can act on them — with a full transcript attached.
Lunch rush, after hours, all-hands meeting — every call gets picked up on the first ring, every time.
Callers talk the way they would to your front desk. No pressing 3, no dead ends — the receptionist asks the right follow-ups and gets the details.
The transcript is parsed into a structured request — account, language, time, location — waiting in your queue for a scheduler to review and send. It gathers what scheduling needs and steers away from sensitive details by design.
Billing questions and general messages are captured word for word and routed to your team as tickets — nothing rides on a sticky note.
Time-critical calls trigger an immediate text to your staff, so a human can step in while the details are already written down.
Point your existing line at IMP and the receptionist starts answering — no new number to print, publish, or teach clients.
Every call is transcribed and logged — nothing depends on who happened to grab the phone.
Book a demo and we will call the line together — request an interpreter and watch the drafted job appear in the queue.