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IMP at a glance

The whole platform, on one page

Scheduling, broadcasting, invoicing, payments, interpreter pay, and video and phone calls for interpreting agencies. Built by Frederick Interpreting Agency, a Deaf-owned agency in business since 2017.

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Download the one-page PDF or the full feature guide.

The IMP at a glance one-page PDF
The one-page PDF

Scheduling

  • Recurring series, team jobs, and time zones
  • Buffers flag double bookings when you broadcast
  • Calendar and list views; Google Calendar for interpreters

Broadcasting

  • Offers go to interpreters who qualify by language, credential, delivery type, and setting
  • All qualified, by distance, or a saved roster
  • Rebroadcast on a timer, up to a limit you set

Invoicing and billing

  • Rate cards by account and language
  • Minimums, rounding, rush, after-hours minutes, holidays, cancellations
  • Invoices by account through IMP, QuickBooks Online, or Stripe

Payments

  • Clients pay by card in their portal
  • Money goes to your own Stripe account
  • Paid and balance on each invoice

Interpreter pay

  • Pay periods on your payroll schedule
  • Statements in the interpreter app
  • A spreadsheet export each period

Calls

  • VRI, OPI, and AI OPI from the call window, billed per minute
  • ASL, CDI, CART, and TypeWell stay on video
  • Overflow coverage for live calls after a delay you set

Premium AI, +$99 a month

  • AI Receptionist on its own phone line, with overnight dispatch
  • AI Intake drafts jobs from requests for review
  • AI Support answers clients and interpreters

Roles and records

  • Separate logins for your team, interpreters, and clients
  • Five reports for any date range
  • An activity log of job changes, with who and when

Pricing

Standard$199 a month billed annually, or $299 month to month with 30 days' notice
IncludedUnlimited interpreters, and 250 jobs a month, then 25 cents a job
CallsVideo, phone, and AI OPI, billed per minute
Premium+$99 a month for the AI tools
SwitchingFree migration of accounts, interpreters, and rates on annual plans. No free trial.

Who uses it

Your teamAgency Admins on the web
InterpretersThe IMP app on iOS and Android, or the web
ClientsTheir own portal, with approvals

Built by Frederick Interpreting Agency, a Deaf-owned interpreting agency serving community organizations, nonprofits, government agencies, and medical providers since 2017.

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