Security

Your agency's data, protected.

Interpreting agencies handle sensitive information every day. IMP is built to keep it safe — encrypted, isolated, and yours — without making you think about it.

Read the full Security & HIPAA compliance overview →

How we protect it

Security built into every layer

Encrypted end to end

Your data is encrypted in transit and at rest. Every connection runs over TLS, so information moving between you and IMP stays private.

Strict data isolation

Every agency's data is walled off from every other. One agency can never see another's accounts, interpreters, or jobs.

Role-based access

Admins, interpreters, and clients each get their own portal and see only what they should. Access follows the role, so sensitive details stay with the people who need them.

Automated backups

Your data is backed up automatically and runs on resilient cloud infrastructure, so a bad day never means lost work.

Payments secured by Stripe

Card payments are processed by Stripe. IMP never sees or stores card numbers — payment data stays with a dedicated, industry-standard processor.

Activity trail

Key actions are recorded across your agency, so there's always a clear history of who did what and when.

Data ownership

Your data belongs to you.

Yours, always

We never sell your data or hand it to advertisers. It exists to run your agency — nothing else.

Export anytime

Your accounts, interpreters, and job history are yours to take with you whenever you want them.

Isolated by default

Kept separate from every other agency on the platform, so your information is only ever yours.

Legal

The fine print, in plain language.

Questions?

Want to talk through security with your team?

We're happy to walk through how IMP handles your agency's data, in as much detail as you need.